Shipping policy
Honey & Winnie Collective
Vintage. Sweet. Southern.
At Honey & Winnie Collective, we believe the sweetest things are worth waiting for, but we also know how exciting it is to receive a little something special!
Whether you've chosen a ready-to-ship treasure or a personalized keepsake made just for you, we take great care in preparing every order.
Order Processing Times
Non-Personalized Items | 1–2 Business Days
In-stock, non-personalized items are typically processed and shipped within 1–2 business days after your order is placed.
Many orders may ship the same or next business day!
If an item is temporarily out of stock or requires additional processing, we will contact you with an updated timeline.
Personalized & Custom Items | 3–5 Business Days
A little extra love goes into every personalized piece!
Items featuring custom embroidery, monograms, names, or other special details typically require 3–5 business days for production and processing before shipment.
More intricate designs or larger custom orders may require additional time. If so, we will communicate any anticipated delays.
Please remember that processing times are separate from shipping transit times.
Shipping & Delivery
We currently offer shipping within the United States.
Available shipping options and rates will be displayed at checkout based on your order and delivery address.
Once your order has shipped, delivery times will depend on the shipping carrier, selected service, and destination.
While we work diligently to get your order to you promptly, carrier transit times are estimates and cannot be guaranteed.
Free Shipping on Orders $75+
A little extra sweetness, on us!
Honey & Winnie Collective is delighted to offer FREE standard shipping on U.S. orders of $75 or more!
To qualify, your merchandise subtotal must be $75 or more after discounts and before applicable taxes.
Orders under $75 will have shipping rates calculated at checkout.
Free shipping applies to standard domestic shipping only. Expedited shipping, if available, may incur additional charges.
Personalized items still require their standard production time before shipment.
Because every little detail matters, we'll carefully package your treasures and send them on their way with love!
Shipping Confirmation & Tracking
Once your order is on its way, you'll receive a shipping confirmation email with tracking information when available.
Please allow up to 24–48 hours for tracking updates to appear after the carrier receives your package.
Orders Containing Multiple Items
If your order includes both personalized and non-personalized items, we will generally ship everything together once all items are ready.
This helps keep shipping simple and minimizes unnecessary packaging.
If you need an in-stock item sooner, please contact us before placing your order to discuss possible separate shipping arrangements. Additional shipping charges may apply.
Personalized Order Details
Because personalized pieces are made especially for you, please carefully review all names, initials, dates, colors, and customization requests before completing your purchase.
Production may begin shortly after your order is placed.
If we need clarification regarding your personalization details, we will contact you. This may extend the processing timeline until we receive your response.
Weekends & Holidays
Our processing times are calculated in business days, Monday through Friday, excluding major U.S. holidays.
Orders placed on weekends or holidays will generally begin processing on the next business day.
During holidays, special promotions, or particularly busy seasons, processing times may be slightly longer. We appreciate your patience and will do our best to communicate significant delays.
Incorrect Shipping Addresses
Please double-check your shipping address before completing your purchase.
If you notice an error, contact us immediately at Hello@HoneyandWinnie.com.
We will do our best to make corrections before your order ships. Once a package has been transferred to the carrier, we cannot guarantee that an address change will be possible.
Additional shipping charges resulting from an incorrect address provided at checkout may be the customer's responsibility.
Lost, Delayed, or Damaged Packages
We carefully package every order to help ensure it arrives safely.
If your package is delayed, lost, or arrives damaged, please contact us at Hello@HoneyandWinnie.com with your order number.
We will gladly assist you in reviewing tracking information, contacting the carrier when appropriate, and determining a fair resolution.
If your order arrives damaged, please retain the original packaging and take photos of the item and shipping materials when possible.
Need Your Order by a Special Date?
Shopping for a baby shower, birthday, holiday, or another sweet celebration?
We understand that timing matters!
If you need your order by a specific date, please reach out before placing your order. We will happily let you know whether your requested timeline is possible.
Expedited production or shipping may be available for an additional charge, depending on the item and our current workload.
A Sweet Little Thank You
Every order placed with Honey & Winnie Collective supports a small business built on love, creativity, and a passion for life's sweetest little moments.
Thank you for allowing us to create and curate something special for you and the little ones you love.
With love,
Honey & Winnie Collective
Vintage. Sweet. Southern.
Questions? Hello@HoneyandWinnie.com